Privacy policy

Last Updated: August 5, 2025

Pandian Textiles (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or website, make a purchase, or contact us.

1. Information We Collect

We may collect the following:

  • Contact details – name, address, phone number, email.

  • Payment details – payment method, transaction info (we do not store full card details).

  • Order details – items purchased, returns, exchanges.

  • Account details – username, password (if you create an account).

  • Device & usage info – IP address, browser type, how you use our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order or enquiry.

  • Send you promotions or offers (only if you agree).

  • Improve our products and services.

  • Prevent fraud and ensure secure transactions.

3. Sharing Your Information

We may share your information with:

  • Shopify – our e‑commerce platform provider.

  • Payment processors – to handle secure payments.

  • Delivery partners – to deliver your orders.

  • Marketing partners – if you have opted in for promotions.

We never sell your personal information.

4. Cookies & Tracking

We use cookies to improve your shopping experience, remember your preferences, and show you relevant offers. You can disable cookies in your browser settings.

5. Your Rights

You may:

  • Access or update your personal data.

  • Request deletion of your personal data.

  • Opt out of marketing messages at any time.

To request, email us at pandiantextilesnew@gmail.com.

6. Security & Retention

We take steps to protect your information. However, no system is 100% secure. We keep your data only as long as needed to provide our services or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

8. Contact Us

For questions or privacy requests:
📧 pandiantextilesnew@gmail.com
📞 +91 86109 56664 / +91 99621 67895