Refund policy

Return & Exchange Policy – Pandian Textiles

We aim to ensure your complete satisfaction with every purchase.

Eligibility:

• We accept exchange only for unused and undamaged dresses within 2 days of purchase.

• Items must be in original condition – unworn, unwashed, with tags and bill.

• Customized stitching orders or altered items are not eligible for exchange.

How to Request an Exchange:

• Contact us at:
  📞 +91 86109 56664 / +91 99621 67895
  📧 gangulysivaagith@gmail.com

• Exchanges are processed only after approval.

• Items sent without prior request will not be accepted.

Damaged or Wrong Item:

• Please check your purchase immediately after receiving it.

• If there is any damage or size issue, inform us the same day for a quick resolution.

Non-Exchangeable Items:

• Customized dresses

• Sale or discounted items